Not a chart of the system. The real thing: one customer moving through it, how it plugs into what you already run, how we keep you legal, and what your first month looks like.
This is the same thing happening to dozens of your estimates a month. Here's what Recoup does with one of them.
Mr. Reyes gets a $6,400 AC replacement quote. Your tech does exactly what they always do — nothing new to learn. The moment that estimate is logged, Recoup sees it.
A text from your business reminds him about the quote and offers to walk through the warranty option. It runs through a 10-point compliance check first, and only sends inside 8am–9pm his time.
No reply yet, so a second message goes out. Because it's a big install, it offers to break the job into monthly payments through your financing. Nobody on your team had to remember to chase it.
Mr. Reyes asks about financing, and Recoup books the install straight onto your calendar with the time slots you actually have open. If he'd called after hours instead, the voice line would've caught it.
That $6,400 shows up in your monthly report as recovered revenue, traced back to the exact estimate it came from. Not "messages sent." Dollars. And the ones that still get away show up too, so you finally see the full picture.
The first question every owner asks: "does it work with my software?" Almost always, yes.
We confirm your exact setup on the call, not after. Not being on fancy software is never a dealbreaker.
Texting your customers the wrong way is how shops get fined. We built the rules in as the gate everything has to pass — and it fails safe, never sends when in doubt.
Every message clears all 10 checks or it doesn't send. Period.
No 6am or 11pm texts, ever. The system holds messages until morning on its own.
The second a customer replies STOP, they're out — automatically, across every campaign. No one has to remember.
We cap how often any one customer can be contacted — not too many in a day or a week, even across different campaigns.
Your numbers are A2P 10DLC registered before a single text goes out — the step DIY tools skip, which is why theirs get flagged as spam.
It lives in an account with your name on it, not ours. Leave anytime and take everything with you.
We build it, test every trigger, and you sign off on the exact wording before a single customer hears from us.
You watch one number. We run everything behind it.
The best way to see it is on your own numbers. Let's run a short audit and show you what's recoverable in your shop.
See my number →