We recoup what's leaking, make sure it converts, then use that data to find who's next. Today we walk you through how that runs at {{PROSPECT_COMPANY}}.
"My techs are killing it in the field. The leak is happening somewhere between the phone, the estimate, and the follow-up."
A seven-layer touch point system. An intelligence layer that decides who to reach, when, and why. We run it. You see the results.
Calls answered. Estimates closed. Past customers booking again. Time back. Clarity on what's actually working.
You don't have a demand problem. You have a touch point problem. That's what the next six slides are about.
That's demand you already paid for, walking out the back door. No new ad spend. No new techs. The work to recover it is system work.
{{MISSED_CALLS}} calls/month going to voicemail, dropping after-hours, or routing to a tech in the field. At your {{AVG_JOB_VALUE}} average ticket and a 42% lost-conversion rate, that's the monthly cost.
{{UNCLOSED_ESTIMATES}} of {{ESTIMATES_SENT}} estimates sent last month went cold. No second touch, no third, no system asking why. Revenue you priced and never closed.
{{DORMANT_COUNT}} of {{DATABASE_SIZE}} past customers haven't heard from you in 12+ months. They are not gone. They have been forgotten.
These are the three pillars the Recoup system attacks in Phase 1. Every dollar above sits inside one of them.
The system maximizes high-quality, well-timed touch points across the customer lifecycle. More touches, sent better, against the right contacts. That is the entire mechanism.
"Every action feeds the system. It learns, gets more precise, and over time you stop guessing about what to do next. Recoup tells you. Or takes action."
The intelligence layer · operator-facing framingOpens the door. Surfaces the leak with real numbers. Anyone can copy this in ~6 weeks. We don't pretend otherwise.
Run as a managed service. The intelligence layer is the conductor, deciding which layer fires next per contact. Point solutions structurally cannot do this.
A cross-layer, outcome-labeled dataset that competitors cannot collect. They operate one layer. Capital cannot compress time-to-accumulate.
Your Sidekick is the client-facing voice of the intelligence layer. You name it. It reports. It acts. It gives insight. Every action it takes is bounded by rules you set at onboarding and tuned to your real revenue outcome.
These are ranges because honesty is the brand. The Math Framework v2 confirmed conservative at 14× ROI at Sunrise, ~19× at RKM. Your number lands inside that envelope. We don't make up percentages and we don't promise single-dollar precision we can't deliver.
A {{AVG_JOB_VALUE}} first job is a customer worth three thousand dollars and up over the relationship. Same customer. Same ticket sizes. The system just keeps every step of the relationship from drifting.
The review, the referral, the maintenance reminder, the win-back. Each one lives in a different layer. A point tool that only answers the phone, or only chases an estimate, can win a job back. It cannot grow what the customer is worth, because it never runs the full loop. The full loop is the engine. Only the full loop grows lifetime value.
Illustrative model for a typical $2M home-services operator: avg service ticket $475, $350/yr maintenance, 75% same-company replacement and 65–85% repeat rate for maintained customers (vs. 20–28% without), 18% referral rate. Individual results vary; figures show modeled lifetime value, not a guarantee.
For service businesses, Recoup is the system that moves touch points to revenue. A decision layer that uses actionable intelligence to capture leaked revenue and decide who to reach next. Recouping your time, energy, and clarity so you can focus on what you do best.
Calls answered. Estimates closed. Past customers booking again. A dashboard that tells you what worked and what's next. And the thing most operators never get: the right to stop guessing.
Service agreement signed. DPA signed. FSM connected. Audit baseline locked. Recoup Score recorded.
L1 missed-call recovery firing. L2 estimate follow-up firing. First touch points landing. First dollars surfacing on the dashboard.
L3 dormant reactivation begins, prioritized by the intelligence layer. Sidekick goes live in your dashboard.
First month of recovered dollars reported. Guarantee floor checked. We agree on the month-2 plan and what stacks next.
If today isn't a yes, that's fine. Tell me the objection. We'll either solve it on this call or we won't, and either way you'll know.